Privacy Policy
Last updated: January 15, 2025
1. Introduction
Travel Network Canada Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us, including:
- Name and contact information (email address, phone number, mailing address)
- Payment information (credit card details, billing address)
- Travel preferences and booking history
- Account credentials and profile information
- Communication records and customer service interactions
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and device information
- Browser type and version
- Pages visited and time spent on our site
- Referring website information
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
- Provide and maintain our travel booking services
- Process transactions and send booking confirmations
- Communicate with you about your bookings and account
- Improve our website and services
- Send marketing communications (with your consent)
- Comply with legal obligations and prevent fraud
- Analyze usage patterns and optimize user experience
4. Information Sharing and Disclosure
We may share your information with:
- Service Providers: Third-party companies that help us operate our business (payment processors, hotels, airlines, etc.)
- Business Partners: Travel suppliers and partners necessary to fulfill your bookings
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with mergers, acquisitions, or asset sales
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
6. Your Rights and Choices
You have the right to:
- Access and update your personal information
- Request deletion of your personal information
- Opt-out of marketing communications
- Request data portability
- Lodge a complaint with privacy authorities
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser preferences.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.
9. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: privacy@travelnetworkcanada.com
Address: Travel Network Canada Inc.
123 Business Street, Suite 100
Toronto, ON M5V 3A8
Canada