Applies
If departing from EU or flying with EU airline
Flight Compensation planning
Review passenger-rights information and practical claim steps for disrupted flights involving South Africa.
If departing from EU or flying with EU airline
Short Flights (<1500 Km): €250
Medium Flights (1500-3500 Km): €400
Long Flights (>3500 Km): €600
Delay >3 hours, cancellation <14 days notice, or denied boarding
For flights within/from South Africa, rights are governed by airline terms and South African consumer law.
EU261 applies if departing from EU to South Africa or flying with EU airline.
US DOT regulations apply for US-originating flights to South Africa.
Contact airline first with flight details and delay/cancellation reason
If airline denies, escalate to aviation regulator or use compensation service
Keep all boarding passes, receipts, and communication records
It depends on the airline and departure point; EU261 applies if departing from EU or flying EU carrier.
Typically 2-6 years depending on jurisdiction; file as soon as possible for best results.
Compare transport, accommodation and practical travel essentials before booking.